Shipping and return policies for Tuya

Shipping Info

Shipping Information

At El Rayo Verde we keep it simple and focus on delivering quality music and merchandise. Here's what you need to know about our shipping:

- Shipping Method:

We offer a single, cost-effective shipping option to keep things easy and affordable for you.

- Shipping Costs:

Shipping fees are calculated based on your location and the weight of your order. The exact cost will be displayed during checkout.

- Delivery Times:

We aim to ship your order promptly, but please allow a little extra time for delivery, especially for international orders.

- Additional Costs:

Keep in mind that some locations may have additional costs like import taxes or island surcharges. These fees are the responsibility of the recipient and may affect delivery if they exceed the order price.

- Questions or Concerns:

If you have any questions or concerns about shipping, feel free to contact us at info@elrayoverdepro.com. We're here to help!

Thank you for supporting Tuya. We appreciate your understanding and patience as we get your music and merchandise to you with care.

Return Policy

Return Policy

At El Rayo Verde, we want you to love our music as much as we do. If you encounter any issues with your digital download or merchandise purchase, we've got you covered:

- Digital Downloads:

All digital download sales are final.
If you experience any technical issues with your download, please contact us at elrayoverdepro.com for assistance.

- Merchandise:

We take pride in the quality of our merchandise, but if there's a problem with your order, please contact us within 30 days of receiving it.
Returns or exchanges are available for damaged or defective items.

For return inquiries or assistance, please reach out to us at info@elrayoverdepro.com. We're here to help ensure your experience with music is exceptional.

Thank you for supporting independent music!